Independent Consultant
Operations & Enterprise AI Delivery
Remote2026 — Present
- Advising organizations on enterprise AI operations, delivery, and program leadership — team and process design, cross-functional execution, and client-facing delivery.
Strategic Project Lead
micro1 · Palo Alto, CA (remote)
2025 — 2026
- Pitched, closed, and delivered end-to-end engagements across MAG7 companies, neolabs, and enterprises — and closed and delivered the company's first non-AI-lab enterprise client solo, an international financial agentic-development program.
- Led teams of hundreds across experts, reviewers, and leadership layers; coordinated cross-functional client and internal groups spanning research, engineering, ops, and finance.
- Delivered the company's first integrated RL-environment pipeline for a major frontier lab ahead of schedule, and recovered a previously dissatisfied client into an expanded engagement.
- Retained 100% of AI-lab and enterprise clients across all engagements.
Human Data Manager
xAI · Palo Alto, CA (remote)
Aug 2024 — Sep 2025
- Promoted twice in three months (AI Tutor → Team Lead → Manager); built and scaled teams of 100+ with 9 direct and 150+ indirect reports.
- Led a seven-figure, six-month program with up to 400 staff that achieved a 73% model win rate and cut per-deliverable cost 40%+ through workflow, tooling, retraining, and performance management.
- Built KPI dashboards, QA systems, and reporting frameworks (Python, SQL, and modern ops tooling); presented and defended strategy directly to the CEO.
Supervisor & Trainer, Vote Entry Operations
Associated Press · New York, NY (remote)
Jan 2024 — Present
- Oversee up to 1,500 contractors collecting and verifying state and general election results — 100% of races called accurately and on time to support race-calling for media customers.
Senior Analyst
The Hartford · Hartford, CT (remote)
Oct 2021 — Aug 2024
- Ran autonomous full-cycle adjudication of insurance claims from financial, legal, and medical documentation; liaised directly with $200M+ clients, external partners, medical providers, and legal counsel.
- Completed HartCode rotational training: data & business analytics, advanced Excel & SQL, project and database management, software/web development, Agile, and Tableau.
Senior Records Coordinator
Trupanion · Seattle, WA
Nov 2013 — Jun 2021
- Analyzed medical records, policy language, and legislation for 10,000+ annual high-priority claims, including appeals, fraud, and legal cases.
- Served as Claims Department SME on an Agile team across multiple enterprise software-development cycles.
